Salt Lake City, UT – Salt Lake Tribune Sports Columnist Gordon Monson had a simple word for Monday night's home crowd at the EnergySolutions Arena: "classless." As the Jazz lost to the San Antonio Spurs in Game Four of their Western conference NBA playoff, fans heckled the refs at every whistle and threw objects onto the court. Psychologists say it's not because the fans are bad people. Certain defense mechanisms kick in when the spectators feels their team is being treated unjustly. They take it personally. Thursday on RadioWest, we're talking about fan behavior, and about what makes a normally civil person act out in the crowd.